Getting more reviews starts with customer engagement and satisfaction. You work hard to provide the very best product or service to your customers. Let the Ratesight platform help everyone know how great you are. The platform sends a customizable SMS or email message to start the feedback process simply by adding in the customer’s mobile phone number or email address. It’s just that easy!
Customer’s Give Feedback
Put in the Customers Email or Mobile number
Enter either a single mobile number, email or entire customer list upload to start.
Lead Generation & Tablet Settings
If you don’t have many customers contact information, we provide web page integration for lead generation and app support for in-person kiosk needs.
Campaigns & Automation
Once you have entered your customer into the system, they can then receive on-going messages for marketing purposes.
Encourage Online Reviews
Your customer is then asked how likely they are to rate your business and refer a friend. This helps them to easily comment on their experience making this process is for them and you. Ratings are helpful in that they help to increase your presence on the web and give potential customers a positive outlook on what they will experience.
Display Your Reviews On Your Website
Your preselected review sites such as Google and Facebook are easily available for the customer to choose from. The customer then decides where they would like to write a review. A less than recommended experience is captured in a private area of the dashboard where you can quickly follow-up with the customer and resolve any issues.
Control Your Reviews in Real Time
Track, build and evaluate your reviews with valuable dashboard statistics focused on your business.
Get More Testimonials
Display your new and existing reviews directly on your website with our built-in website integration technology.
Customer Satisfaction Segmentation
Get alerted when customers write less than noteworthy reviews and follow-up to resolve any concerns.
Encourage Positive Customer Reviews
Happy customers are given an easy path to leave a review at your desired high reputation sites.
Reviews Where it Counts
Integration with sites like Google, Facebook and Yelp combines a powerful connection for your business reputation.
Reviews Equals Customers
Consistency is key when building your company’s reputation. Long-term use or Ratesight improves your SEO and potential customer visibility.
Only Display the Testimonials You’d Like
You can manually approve testimonials and display them powerfully on your business website.
Easy to DisplayJust copy and paste a short line or code onto your website and you’re all set. This integration is mobile-friendly.
Fresh Content for Your WebsiteYour fresh new content is now easily added to your website. Enjoy SEO friendly new content with each new review.
Customer Feedback and Reporting
Our platform offers you easy-to-view statistics on your businesses customer feedback, online reviews and overall online ranking.
Monitor Online Reviews
We provide you with valuable monitoring tools to respond to new reviews posted on your business.
Managing multiple locations is fast and easy. No matter how many locations, enjoy valuable data and reporting.